Privacy Policy — 77j777

When you interact with the 77j777 platform, we may collect the following categories of personal data:

• Identity data: Full name, date of birth, nationality, gender, and a copy of your government-issued photo identification document (National ID card, passport, or driving licence).
• Contact data: Email address, mobile phone number, and residential address (including city, district, and postcode within Bangladesh).
• Account data: Username, encrypted password hash, account registration date, login timestamps, and session activity records.
• Financial data: Payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, or other supported Bangladeshi bank), masked payment account identifiers, deposit and withdrawal history, and current account balance. We do not store full card numbers or mobile banking PINs.
• Transaction data: Details of all deposits, withdrawals, bets placed, games played, bonuses claimed, and winnings received through the Service.
• Technical data: IP address, device type, operating system, browser type and version, screen resolution, time zone (Bangladesh Standard Time, UTC+6), and referring URL.
• Usage data: Pages visited, features used, search queries entered, game sessions initiated, duration of play, and click-path data collected via cookies and analytics tools.
• Communications data: Records of correspondence between you and our support team, including emails sent to [email protected] and any live chat transcripts.

We do not knowingly collect sensitive personal data relating to racial or ethnic origin, political opinions, religious beliefs, trade union membership, or health status unless specifically required by law or for responsible gaming compliance purposes (for example, if you request a self-exclusion referral).

77j777 collects personal data through the following channels:

• Direct submission: When you register an account, complete identity verification (KYC), make a deposit or withdrawal, contact support, or respond to a survey or promotion.
• Automated collection: Via cookies, web beacons, pixel tags, and server logs as you browse and interact with the 77j777 website. See Section 8 for full cookie details.
• Third-party sources: From identity verification providers, payment processors, fraud prevention agencies, and game suppliers who share data with us as part of delivering the Service — always subject to their own privacy policies and applicable data-sharing agreements.
• Public sources: Publicly available information where relevant to fraud prevention or regulatory compliance checks.

77j777 processes your personal data for the following purposes, each supported by a lawful basis:

• Account management: To create, maintain, and administer your player account, including authentication and password recovery.
• Service delivery: To provide access to casino games, sports betting markets, live dealer tables, slots, crash games, and all other features of the 77j777 platform.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and supported Bangladeshi banks.
• Identity verification (KYC): To verify your age (21+ requirement), identity, and the source of funds deposited, as required for responsible gaming compliance.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, and other malicious activity.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Promotions and bonuses: To administer welcome bonuses, reload offers, seasonal promotions (e.g., Eid, BPL season, Pohela Boishakh specials), and other incentive programmes for which you are eligible.
• Platform improvement: To analyse usage patterns, fix bugs, optimise game loading performance, and develop new features based on aggregated, anonymised player behaviour data.
• Legal compliance: To comply with applicable laws, respond to lawful requests from regulatory authorities, and enforce our Terms & Conditions.
• Marketing communications: To send you promotional emails and SMS messages about new games, offers, and tournaments — only where you have provided explicit consent. You may withdraw consent at any time by contacting [email protected].

77j777 does not sell, rent, or trade your personal data. We may share your data with carefully selected third parties only in the following circumstances:

• Payment providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive the transaction data necessary to process your deposits and withdrawals.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised session data to deliver their games through our platform.
• Identity verification services: Third-party KYC providers receive your identity documents solely for the purpose of verifying your eligibility to use the Service.
• Fraud prevention agencies: We may share data with specialist fraud-detection services to protect the integrity of the platform and the safety of all players.
• Legal and regulatory authorities: We will disclose personal data when required to do so by a court order, regulatory direction, or other binding legal instrument.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of the business, player data may be transferred to the new entity, subject to equivalent privacy protections.

All third-party processors engaged by 77j777 are contractually bound to process personal data only for the specific purposes for which it was shared and to maintain appropriate technical and organisational security measures.

77j777 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law. Our standard retention guidelines are as follows:

• Active account data: Retained for the full duration of your account's active status plus a minimum of five years following account closure, to satisfy anti-money-laundering and fraud-prevention record-keeping requirements.
• Transaction records: Retained for a minimum of seven years from the date of each transaction.
• KYC documentation: Retained for the duration of the account relationship and for a minimum of five years after closure.
• Customer support correspondence: Retained for three years from the date of the last communication.
• Marketing consent records: Retained until consent is withdrawn, plus one year thereafter for audit purposes.
• Technical and usage logs: Retained for up to 13 months from the date of collection.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to an individual.

77j777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:

• 256-bit SSL/TLS encryption on all data transmitted between your browser or app and our servers.
• Encrypted storage of all sensitive data fields, including password hashes and payment account identifiers, using industry-standard encryption algorithms.
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access personal data.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Automated intrusion detection systems that monitor for anomalous access patterns in real time.
• Secure data centres with physical access controls, redundant power, and environmental monitoring.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your 77j777 account has been compromised, please contact [email protected] immediately so that we can take protective action.

As a user of the 77j777 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your account username and a description of your request. We will respond within a reasonable timeframe.

77j777 uses cookies and similar tracking technologies to operate the Service, remember your preferences, and analyse how players use the platform. The categories of cookies we use are as follows:

• Strictly necessary cookies: Required for the website to function. These include session authentication cookies and security tokens. They cannot be disabled without impairing core functionality.
• Performance and analytics cookies: Used to measure how players navigate the site, which game categories receive the most visits, and where technical errors occur. Data collected is aggregated and anonymised.
• Functionality cookies: Store your language preference, display settings, and last-visited game category so the platform feels personalised on your next visit.
• Marketing cookies: Track your visits across sessions to help us show you relevant promotional offers. These are only activated where you have provided consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the performance or functionality of specific features on the 77j777 platform.

The 77j777 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that a person under 21 has registered an account or provided personal data to us, we will immediately close that account, void any associated transactions, and delete all personal data relating to that individual without delay.

If you are a parent or guardian and believe that a minor in your care has accessed the 77j777 Service, please contact us immediately at [email protected] so that we can take appropriate action.

77j777 primarily processes and stores data on servers that serve the Bangladesh market. In some cases, personal data may be transferred to, and processed by, third-party service providers located outside Bangladesh — for example, game suppliers such as Pragmatic Play or Evolution Gaming who operate servers in other jurisdictions.

Where such transfers occur, 77j777 ensures that adequate contractual protections are in place, including data processing agreements with standard contractual clauses, to ensure that your personal data receives an equivalent level of protection regardless of where it is processed.

As part of our responsible gaming programme, 77j777 may process additional data about your gaming behaviour — including session duration, wager frequency, deposit patterns, and self-assessed risk responses — to identify signs of problem gambling and to administer self-exclusion, deposit limit, and session time-out tools. This processing is carried out in your interest and forms a core part of our commitment to player welfare.

If you activate a self-exclusion, your account data will be retained for the full duration of the exclusion period and for the legally required period thereafter. You will not receive marketing communications during a self-exclusion period.

For more information about our responsible gaming tools and support resources, please visit our Responsible Gaming page.

77j777 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make material changes, we will update the "Last reviewed" date at the top of this page and, where appropriate, notify registered players via the email address or mobile number associated with their account.

We encourage you to review this page periodically to stay informed about how 77j777 protects your personal data. Your continued use of the Service following any update constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or complaints about this Privacy Policy or the way 77j777 processes your personal data, please contact our privacy team using the details below. We take all privacy-related enquiries seriously and will respond promptly.

• Email: [email protected] (plain text — not a clickable link)
• Response hours: 24/7 customer support, Bangladesh Standard Time (UTC+6)
• Subject line to use: "Privacy Enquiry — [Your Account Username]"

If you are not satisfied with our response, you may have the right to escalate your complaint to an appropriate data protection supervisory authority in your jurisdiction.